You will be billed on the specified date for each club allocation. Two weeks prior to the club processing, an email reminder will be sent to club members. This serves as an opportunity to customize your club pack, update any payment or shipping details, and also to make changes to your club membership status, such as cancellation or placing it on hold.

If you wish to cancel your order, please contact our customer support team as soon as possible. You can reach us at orders@metala.com.au. Kindly note that cancellations are subject to our cancellation policy, and any applicable refund process will be explained by our support team. Thank you for your understanding.

The minimum order quantity for each allocation is 12 bottles. This ensures that you receive a curated selection of our wines while still providing flexibility. If you have any specific questions or need further clarification, feel free to reach out to our customer support team, and they'll be happy to assist you.